MAGZIP WARRANTY

We take the quality of MagZip very seriously.  If your MagZip has broken or fails to perform, due to a manufacturing defect, you may be eligible for a free replacement.  Please read the information below and follow the instructions that applies to you:

You have a broken MagZip that was purchased from our store.

• You may be entitled to a free replacement, not including shipping.
• Our stock is limited.  If the exact style you purchased is unavailable, we will do our best to find an acceptable substitute.
• Please send the following information to this e-mail.
• A picture of the damage or defect.
• The original order number.
• After we review your information and confirm eligibility, you will receive a special code for a replacement from our store.

You have a branded jacket with a damaged MagZip.

• Please contact the original manufacturer first to determine whether a remedy is available under their warranty.
• We have no affiliation with brands incorporating MagZip and cannot provide warranty service.
• We do have a large inventory of MagZip zippers available.  If you wish to replace the MagZip in your branded jacket, please visit our MagZip Product page to select a replacement.